What is "Meine DAK"?
"Meine DAK" is your protected area where you can quickly and easily handle your requests, either via the app or on the web. The app is also your personal key for a secure login on the web – you always need it for two-factor authentication. This is how we ensure that your health data is kept in good custody.
What are the advantages of the DAK App?
- Submit invoices and certificates
Send documents easily and conveniently with the scanning function.
- Your fastest connection to us
Call back service, chat, telephone or e-mail – you have the choice.
- Manage the "AktivBonus" bonus programme
Earn points and convert them into cash rewards via app.
- Digital mailbox saves paper and time
Deal with matters quickly, easily and paperless with the app.
- Easy to use and accessible
Set the DAK App exactly as you need it, for example the font size.
- Family service
Deal with matters related to your family-insured children conveniently using the app.
- View sick notes
We receive sick notes digitally from your doctor's office. You can keep track of them under "My sick notes".
Deal with your paperwork easily by app
Apply for reimbursement or child sickness benefit, buy family insurance or earn bonus points – with the DAK App you can deal with your matters anytime and anywhere. Paperless, fast and easy!
Get the DAK app in four steps
To use the DAK App, you need to register once. After that, you can log in to the DAK App with your fingerprint or facial recognition, for example.
- Download the app
- Confirm e-mail address
- Set up app code
- Identify yourself personally
If you do not hold a German ID card, please come to one of our 500 service centers with your ID or passport. That's the easiest way to verify your identity for our digital services.
Register once, use all DAK applications
If you encounter any difficulties registering, please contact us: 040 325 325 536
Who can use the DAK App?
The DAK App can be used by all insured persons aged 15 and over, provided they have a health card and a smartphone with the current operating system. The smartphone must also be protected by a display lock, for example by biometric recognition.
DAK App in English
In order to use the DAK App in English, the language must be set in the general settings of the operating system. The DAK App then automatically adopts this setting and can be used in German and for the most part also in English.